Terms of service

The website www.dassios.com is a commercial e-name of the company DASSIOS IKE, available in accordance with the following terms and conditions, which the visitor acknowledges fully that has read and accepted fully and unconditionally. We may modify the terms and conditions from time to time, so it is advisable to check regularly this page prior placing any order.

 

Company Details:

Registered Name: DASSIOS IKE

Trade Name: Dassios

General Commercial Registry Number (GEMI): 157623701000

VAT / Tax Number: EL 801476155

Address: 35, Vasilissis Sofias Avenue, 10675 Kolonaki, Athens, Greece

CEO and Founder: Dimitrios Ntasios

Managing Director: Ioannis Lempesis


Please read carefully these Terms and Conditions, prior to using this website or placing an order.


Website design and management, www.dassios.com, has been implemented through a platform that supports the most modern and strict security measures (PCI DSS). The platform is certicied as PCI (Level 1 PCI DSS).


“Dassios” endeavors the right to provide top-class customer service to all users (hereinafter referred as “customers”) of the website www.dassios.com daily. In addition, this e-shop is designed and intended for all internet users who wish to complete a purchase by distance, meaning on line order, provided that the company has sufficient stock or an in prior agreement with the company to produce an item that is out of stock or belongs in past collections, in the sufficient time of one month in agreement with the customer.


The present terms of use conditions fully comply with the current European and Greek legislation.  Users acknowledge Dassios IKE company’s right to modify any provisions of the present terms to the extent that such modification would neither affect legally binding obligations of either party, nor affect any accomplished situations. The customer is responsible to check periodically the present terms and conditions, and is exclusively responsible in reference to the use of the website. All customers of this web site acknowledge that they have read the present terms and conditions, agree and comply with them.


The terms and conditions of the present website set the terms of use of our website and our services and the terms of the sale agreement which is concluded between the customer and “Dassios IKE.” Every www.dassios.com customer is assumed that with the subscription, use, visit of the website www.dassios.com, fully acknowledges the present terms and waives its claims emerging by his visit to the website or transaction with “Dassios IKE”. Any customer who does not agree with these terms should restrain from the use of this website and subsequently any transaction. The use of the website www.dassios.com, the subscription and the transaction (submission of order) implies the acceptance of the present terms and the conclusion of a sale agreement with the present terms.

In case you have any question regarding the present terms please contact us on landline: 0030 2109573582 or send us an email at the electronic address info@dassios.com.


“Dassios” reserves the right to suspend temporarily or permanently all its services without notice in its sole discretion.

 

REGISTRATION


In order to make purchases on the site you will be required to register and provide some personal details, including your real full name, telephone number, mobile phone number, email address, billing address and correspondence, shipping or delivery address. “Dassios” collects only personal information that is knowingly and voluntarily provided by the customer. Although each visitor may navigate on the website www.dassios.com without providing any personal information, we have to collect personal information from the customer when you register, place an order, request a service or provide us with feedback for security reasons. Any personal information collected by www.dassios.com, is to be used exclusively for the fulfillment of your service, the dispatch of the order to you as the only receiver of the order you placed, e-mail and marketing material related to our products sending to you as customer of www.dassios.com.

With the use of the website you provide your explicit consent to “Dassios” to process the relevant personal data and you declare that all the information are true and accurate. You warrant that the payment information is valid and correct, and you confirm that you are the person referred to in the billing information provided.

We shall process the above data in accordance with article 7Α par. 1 (b) of Law 2472/1997, in order to complete the order placed by our customers and shall in no way disclose, publish or sell these data to any third parties, except in the case of a legal procedure regarding the withdrawal of confidentiality is initiated (L. 2225/1994) or according to other obligations arising from the national implementation of Directive 24/2006.

All orders are subject to acceptance and availability. Once you place an order you will receive a confirmation email, that we have received the order. Acceptance of your order between you and Dassios will be completed once we email you with the confirmation of the shipment of goods.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Making an order through the e-shop signifies that you enter into a distance sale agreement, which is governed by the legal framework of Law 2251/1994 about Consumer’s Protection, as applied.


PAYMENT

Dassios accepts the following payment methods:


Paypal

We welcome payments from PayPal Accounts and we reserve the right to process orders only if shipped to the same address that the verified PayPal account is registered with.


Bank Transfer

You may choose to pay for goods with a bank transfer but please email us at info@dassios.com or call us at +302109573582

Our Bank details are as follows:

Bank Name:  Alpha bank

IBAN: GR76 0140 1150 11500 2002044014

SWIFT: CRBAGRAA

Account Holder:  Dassios IKE

All prices shown under the relevant style code of each product include VAT 24%. We reserve the right to change prices without notice. The offers are valid until the exhaustion of the stocks.
Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability.


Cash on Delivery

Paying cash on delivery is available only in Greece for orders up to 500 euros. Payment will be collected at the time of delivery by the driver of the collaborated courier company. For cash on delivery please contact us by email at info@dassios.com, or phone at +302109573582.


Payment Security

Your personal security is of extremely important to us. www.dassios.com uses the SSL protocol to encrypt all personal information and services provided to secure your data.

SSL protocol (Secure Sockets Layer) is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred on the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data have been changed while transferred.
We note that we cannot guarantee the complete prevention of the use of your information by unauthorized third parties and we will not be liable for any damages or losses (direct or indirect) of a customer whose credit card is being used illegally or used in an unauthorized manner.
Furthermore, “Dassios” is not responsible for any damage that may be caused to your computer by viruses, worms, spyware, or the like during your connection to our website. Please make sure you have an anti-virus program, firewalls, and that your other computer protection programs are up to date.



PLACING AN ORDER

“Dassios” makes every possible effort to present the products on the website in the most accurate way. In some cases, the information on our website may contain inaccuracies or incomplete information. We reserve the right to correct any mistakes or to update the website anytime without prior notification.


Given the nature of products that are being presented on our website and the different types of visual aspects, the colors of fabrics, trims, embroideries and general decoration elements that are presented may differ slightly from those of the actual product.


Moreover, as the actual colors you see depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the goods presented in our web site and finally delivered.


Please take under serious consideration that due to the nature of all handmade trims, embroideries, bands and other handmade decoration elements that are used and applied on the garments, which are unique pieces of art and manufactured by various artisans, cannot be reproduced exactly the same. For this reason slight color alternations will eventually occur on the delivered item, enabling each item to become unique for the end user or customer. Customers accept fully this “dassios” concept of uniqueness for each garment and will not impose any complaint of this nature on the delivered item. However, if the product that reaches your hands does not meet your expectations, you can return it in accordance with the terms of returns policy set herein.


Order Procedure
We aim to be as accurate as possible when describing our products and services, offering all the relevant information including price, color and size.  All prices include VAT (currently at 24%).

By placing an order, you, the customer state that you have read, understood and accepted all terms and conditions and you are entering into a distance selling agreement, governed by the Greek Law 2251/1994 and confirm that you are a legally capable person according to the Greek Civil Code. You certify that you are an adult of 18 years of age or older according to the laws of your country or state of residence and you are not placed under judicial guardianship regarding the entering into sales agreements.

Only orders placed in English language, or any other language provided by this website will be accepted.

For details about deliveries and returns please refer to Deliveries & Returns policy.


Availability
All products shown on the web site www.dassios.com are subject to availability. Due to the seasonal nature some of our products may not be available at all times. Our website is updated regularly to ensure that our stock quantities are accurate. However, irregularities of availability and shortages may occur.

“Dassios” reserves the right to withdraw any product from this website at any time and remove or edit any material or content of the website without prior notice and without any liability for any damages occurring from the above actions.

In case an order is placed for a product, which is no longer available, we shall contact you within 72 hours to inform you of the shortage.

CANCELLING AN ORDER:

If you wish to cancel your order, please contact us by email at: info@dassios.com stating your order number.

Cancellation must be received within 24 hours of ordering. If you notify us for a cancellation later than 24 hours after placing the order, we will do our best to accept your request providing that we haven’t processed or dispatched your order yet. Accepting your cancellation request, we will notify you by email to the email address you have registered with us.

It may not always be possible to cancel an order after being dispatched. If your order has already been dispatched you may return the items to us in accordance to our Returns & Exchanges Policy.

 


Pricing Policy

All prices shown on our website are given by default in Euro (€), and include VAT, which is charged at the current rate of 24%.

All prices per style code shown on our website do not include shipping costs or any other applicable VAT, tax or duty that may occur during import at the destination country. Shipping costs are calculated during the ordering process and they are added to the shopping cart before the order is finalized. Please do not submit a payment if you do not agree with the shipping costs. You will know the final price of your order (including VAT and shipping cost) when you have completed all the steps of your order.

Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible by email. Within 48 hours you will have the option to reconfirm your order at the correct price or to cancel it. If you do nothing of the above your order will be cancelled.


GENERAL TERMS

Customer Obligations
Customers must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and refrain from any unlawful and abusive conduct during and in connection with the website and any illegal practices. The customer is liable for any damage to him/her, due to the misuse of the website or misuse of the services offered through it. If “Dassios” is involved in any illegal action or is required to pay any compensation due to the breach of the customer’s obligations under these terms, the customer will be liable to indemnify “Dassios” for this reason. Each customer is solely responsible for securing the confidentiality of his/her password and he/she himself/herself undertakes the risk of damage from third party access in any way to its code.
In the event of post of material or content, “dassios” has no liability and cannot be deemed to accept such content.
In addition, customers hereby agree to indemnify “dassios” for any legal dispute arising between them and third parties due to the content they have posted, published or otherwise transmitted via the website and in the event of inaccurate registration of data on registration or updating of their information and generally in the event of violation of the present terms of use. Any use contrary to the above further to any civil and criminal penalties will result to the deletion of this content and at the same time the deletion of the customer’s account, which violates the present terms of use, without notice.


Intellectual Property Rights 
The entire content of the site, including images, graphics, photographs, drawings, texts, products, marks, symbols, is the intellectual property of “Dassios IKE” and is protected by the relevant provisions of Greek, European law and international conventions.
Any modification, copying, distribution, modification, configuration, transfer, sale, republication in any way of any information (in whole or in part), reproduction and retransmission, downloading or exploitation of the contents of the website in any way or by any means for commercial or other purposes is forbidden without the written permission of “Dassios”. The appearance of such content on the website should in no way be construed as a transfer or assignment of a license or right to use it.


Assignment
This sale agreement and each and every covenant, term and condition herein are binding upon and endures to the benefit of the parties hereto and their respective successors.
The customer cannot assign this agreement in whole or in part; however, “dassios” may assign or subcontract the sale agreement or any other of its rights to third parties at any time during its term.


Force Majeure
The failure of “dassios” to perform or delay in performance of any obligation under the sale agreement solely by reason of causes beyond its control, including but not limited to: acts of God, acts of government, riots, wars, civil commotions, invasions, terrorist attacks or threat of terrorist attacks, strikes, fire, explosions, floods, natural disasters, shall not be deemed to be a breach of the sale agreement; Our performance under any Contract is deemed to be suspended for the period that any event outside our control continues.


Waiver
No waiver of any default herein by either party or any failure to enforce any rights hereunder shall be deemed to constitute a waiver of any subsequent default with respect to the same or any other provision hereof.

Severability
Should any part of this sale agreement be held unenforceable or in conflict with the applicable laws or regulations of any jurisdiction, the invalid or unenforceable part or provision shall be replaced with a provision which accomplishes, to the extent possible, the original business purpose of such part or provision in a valid and enforceable manner, and the remainder of this sale agreement shall remain binding upon the parties hereto.


Modification
The website www.dassios.com reserves the right to modify or renew the present terms and conditions at its sole discretion.


Governing Law – Jurisdiction
The use of the website and the sale agreement shall be ruled and interpreted according to the laws of Greece.
All disputes arising out of or in connection with the use of the website or the sale agreement if not amicably settled, shall be submitted to the Courts of Athens.